FAQs

How quickly can I expect my wholesale auto parts order to be delivered?

At Lebanese Europe, we understand the importance of timely delivery. We strive to process and ship wholesale auto parts orders as quickly as possible.

Depending on the size and complexity of your order, along with your location, delivery times can vary. Typically, we aim to have your order shipped within 1-2 business days after confirmation.

For more accurate delivery estimates, please reach out to our team, and they will provide you with specific details based on your order and location.

Can I return an auto part if it doesn't fit or if I no longer need it?

We value your satisfaction and want to ensure you receive the correct auto parts for your needs. If you encounter any issues with the fitment of a part or no longer require it, we have a hassle-free return policy in place.

You can return the unused and uninstalled auto part within 30 days of purchase, provided it is in its original condition and packaging. Simply contact our customer service team at [contact number] to initiate the return process.

They will guide you through the steps and address any further questions you may have. Your satisfaction is our priority at Lebanese Europe, so don't hesitate to reach out for assistance with returns or exchanges.

Is delivery available? What is the shipping cost?

We offer delivery within 48 hours of receiving your order, subject to stock availability and location. Shipping costs vary based on weight and destination.

For a shipping quote, please provide your address and items. Free delivery to Dubai, Sharjah, and Abu Dhabi for orders over 5000AED. International shipping costs determined case-by-case and borne by the customer.

Which payment methods do you accept?

We offer a range of payment methods, including bank transfers, wire transfers, electronic checks, and credit and debit cards, to ensure convenience for our customers. If you have any payment-related queries or specific requirements, please feel free to contact our customer service team for assistance.

We accept cash, telegraphic transfers, credit cards, and cheques as payment methods on our website. However, for international orders, we require bank transfer payments in advance.

Are there any extra fees I should know about?

At Lebanese Europe, we are committed to providing a transparent and straightforward shopping experience for our customers. This means that there are no hidden fees or surprises when you shop with us. You can be sure that the price you see is the price you pay This allows you to budget accurately and make informed purchasing decisions, so you can get the parts you need to keep your vehicle running smoothly.

If you have any questions or concerns about our pricing, please don't hesitate to reach out to our team for more information.

Do you offer same-day delivery services?

Yes, we do offer same-day delivery depending on your location.

We understand the importance of prompt delivery, especially in cases where you need an item quickly. Our same-day delivery service is available for customers within our delivery area, with a total of 4 delivery rounds per day.

To ensure that your order can be delivered on the same day, it's crucial to place your order before the cut-off time, which varies based on your location. Our customer service team will be happy to assist you in determining the cut-off time for your area.

Do you offer discounts or special promotions on your auto parts?

At Lebanese Europe, we pride ourselves on delivering top-notch auto parts with unbeatable service. Take advantage of our frequent discounts and special promotions, ensuring you get the best value for your money.

Conveniently order through email, WhatsApp, or phone call or visit our store for a personalized shopping experience. Contact Lebanese Europe today for unparalleled quality and exceptional service you can rely on.

Can I order auto parts online or do I need to come into the store?

Absolutely! At Lebanese Europe, we offer convenient ways to order auto parts through email, WhatsApp, or phone call. Our dedicated team is ready to assist you with your order and provide expert guidance.

You can easily reach out to us through these channels to place your order. If you have any specific requirements or need further assistance, please contact Lebanese Europe, and we'll be happy to help you.

Are there any special instructions for installing the auto parts I'm purchasing?

Yes, there may be special instructions for installing the auto parts you are purchasing. It is important to carefully read the product manual and any additional instructions provided by the manufacturer to ensure proper installation.

If you are unsure about how to install the parts, it is recommended to seek the assistance of a qualified mechanic or professional.

Can you help me find a specific auto part that I'm having trouble locating?

Yes, we can certainly help you find a specific auto part that you are having trouble locating. There are various ways to approach this, such as checking with local auto parts stores, searching online, or consulting with mechanics or car enthusiasts.

Providing as much information as possible about the part and your vehicle can also aid in the search.

How does your return policy work?

We make every effort to ensure that the correct part is delivered to you and that it remains in excellent condition. In the event of any errors, we are committed to assisting you to the best of our abilities.

In the event of any damage, we kindly request that you provide us with the necessary details to process your claim, including the order number, item number, and a detailed description of the issue. Additionally, we would appreciate it if you could provide photo or video evidence to support your claim. Our team will then follow up with the claim in accordance with our procedures to ensure that we offer you the best possible solution.

Are your parts covered by a warranty?

The warranty for the purchased item is in accordance with the manufacturer's policy. This means that the terms and conditions of the warranty are determined by the manufacturer of the item, and any claims made under the warranty must be in compliance with their guidelines.

As a seller, we will assist you in making any warranty claims and provide you with the necessary support to ensure that the claim is processed in accordance with the manufacturer's policy.

Do you offer wholesale pricing to businesses or individuals?

Absolutely! We provide competitive wholesale pricing for both businesses and individuals looking to purchase auto parts in bulk. Our flexible pricing structure caters to your specific needs, ensuring a cost-effective solution for your requirements. Feel free to reach out to our team for more information on our wholesale pricing options and to discuss how we can meet your automotive part needs efficiently.

How can I set up an account with Lebanese Europe or get a quotation?

Setting up a wholesale account with our auto parts shop is a straightforward process. Simply visit our website and fill out the provided form with your business or personal details, and our dedicated team will review your application promptly. Once reviewed, we’ll get in contact and you'll gain access to our exclusive wholesale pricing and benefits. For any inquiries or assistance during this process, please don't hesitate to contact us, your trusted partner for all your vehicle-related concerns.

What advantages do I gain as a customer with Lebanese Europe's wholesale auto parts service?

Enjoy benefits such as competitive pricing, prompt delivery, and access to a diverse range of high-quality auto parts, ensuring your business stays well-stocked and cost-effective.

How quickly can I expect my auto parts order to be fulfilled, and do they offer expedited shipping options?

We prioritizes swift order processing, and expedited shipping options are available, ensuring efficient delivery to meet your business demands.

How can I contact your wholesale customer support team for any inquiries or assistance?

You can reach our dedicated wholesale customer support team around the clock through multiple channels. Simply call us at +971 6 532 0200, WhatsApp at +971 50 202 1720, send an email to info@lebeuro-parts.com, or use our chat feature on the website. We're here to assist you promptly with any questions or concerns you may have.

How often do you update your wholesale product inventory?

Our wholesale product inventory is regularly updated to ensure freshness and variety. We strive to add new items and restock popular products on a weekly basis. You can stay updated on the latest additions by subscribing to our newsletter or checking our website frequently. This commitment to regular updates ensures that you always have access to the latest products for your wholesale needs.

What auto parts brands does Lebanese Europe carry?

At Lebanese Europe, we proudly stock an impressive lineup of top-notch auto parts brands such as Bilstein, Mahle, Behr, Meyle, Textar, and many more. Navigate through our website (https://www.lebeuro-parts.com/brands) to discover the automotive excellence we offer!

Are you an authorized distributor for the brands you offer?

Yes, Lebanese Europe is proud to be an authorized reseller of genuine Mercedes-Benz parts through our partnership with Gargash Enterprises, one of the largest automotive groups in the UAE. Additionally, we hold authorized distributor status for other esteemed automotive brands. This guarantees that our parts consistently meet the high-quality standards set by the manufacturers.

Still have questions?

Thank you for your interest, as wholesale distributors, we currently only operate with suppliers and business owners.
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Thank you for your interest, as wholesale distributors, we currently only operate with suppliers and business owners.
Next ✓
or press Enter ↵
Thank you for your interest, however we currently provide auto-parts a for passenger cars only.
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or press Enter ↵
We're are sorry we only deal with suppliers and shop owners
Next ✓Back
or press Enter ↵
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or press Enter ↵
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Thank you for your interest, as wholesale distributors, we currently only operate with suppliers and business owners.
Next ✓
or press Enter ↵
Thank you for your interest, however we currently provide auto-parts a for passenger cars only.
Next ✓Back
or press Enter ↵
We're are sorry we only deal with suppliers and shop owners
Next ✓Back
or press Enter ↵
Next ✓Back
or press Enter ↵
Oops! Something went wrong while submitting the form.